Professional Services

proAV takes away the burden of too much choice, identifying which technologies will deliver your successful digital transformation from the baffling array of available options, make sure they work smoothly within your estate without conflict and disruption and manage obsolescence, recommending when refresh is technologically and economically beneficial.

We can even advise on the best way to deliver service, including new ways to finance enterprise-wide AV and UC&C technologies. 

You want workplace technology that just works, that is walk-in-and-use with the same familiar user experience in all your workplace’s meeting and collaboration spaces. And that takes standards.

proAV develops standards for you that deliver stable and reliable platforms, incorporate leading-edge technologies, deliver consistently great user experience that maximises adoption, which are scalable and can be fully managed, monitored for maximised uptime and can be tracked remotely for utilisation analysis.

We deliver end-to-endless solutions that power unified communication and collaboration that just work for your business, with minimised support requirements.

We deploy our expertise and experience to ensure you deploy successfully, implement smoothly, utilise effectively and support remotely – all core requirements of digital transformation.

From needs analysis to system design, network provisioning and integration to installation and commissioning, from remote to on-site monitoring and management to proactive or reactive support through to refresh, update and obsolescence management – delivered with CapEx or Opex models or a hybrid of both.

You need your AV on the network to deliver enterprise-wide unified communication and collaboration that is reliable and consistent for users, and efficient to monitor and manage remotely.

Separate VLANs or bans on video over the network just don’t cut it when you’re driving for digital transformation and an agile, flexible working culture.

But getting AV to run smoothly, without conflict with other network traffic and networked devices or compromise to audio and video quality and latency is no small challenge.

We know this is what keeps CIOs awake at night, so we can handle all aspects of network integration and provisioning.

We ensure your network is correctly provisioned right at the start so it is ready for your planned AV, UC& C and control. We can liaise with your virtual and hard network partners, provide high and low level design and ensure AV functions harmoniously.

We hold workshops for your client teams, in-house or outsourced to ensure quality of service. And we can even conduct real world stress tests in advance.

Our in-house programming team of twelve is expert in both IT programming and the quirky world of AV device control, a high value skill-set that ensures they understand and integrate with all aspects of your technology infrastructure. 

They work in a variety of programming languages including C#, Python, Windows programming and HTML5 as well as legacy proprietary AV coding – all essential to helping you migrate your AV and control to an IT standards world, which for a large estate is likely to include legacy dedicated and local room control.

Great AV demands technical excellence but also hit the right aesthetic and ergonomic notes for your company culture, and that’s what you get from proAV.

Our creative content services include conceptual design, visualisation and 3D renders to aid design, and planning, GUI and interface design for ease-of-use and consistent user experience and on-point branding and bespoke content services that create content for your display systems like video walls or digital signage networks.

When you partner with proAV, your first port of call is your dedicated account management team.

They ensure they understand your organisation, your culture, its values, and processes. They have a deep understanding of your project and make sure all of the specialist teams working on your behalf are aligned, on track and deliver.

proAV provides true global delivery and support, 24/7 365 to organisations anywhere in the world and to global enterprises, thanks to our global network of offices and partners providing local services, global helpdesk services and global remote monitoring solutions.

To date we have delivered approaching 800 global projects and continue to support more than 700 organisations with global service contracts through our international network of offices in all UK regions, Dublin, Paris, Frankfurt, New York and Shanghai and partners across the world.